Our Customer First Philosophy separates us from our competition by:
Maintaining a close working relationship with the Board of Directors keeping in mind that each association has a unique set of circumstances and concerns.
We strive for the upmost quality of Customer Satisfaction by way of:
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Same day return of calls from owners and vendors during office hours
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Concern and violation reports managed in 24 hours
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Realtor, title company and mortgage inquiries and requests executed timely and thoroughly
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Creating new accounts for ownership after closing and maintain closing log for the board
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Supply any appropriate paperwork to homeowners
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24 Hour, 365 Days of the Year Emergency Services Available
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Process Common Area Service Requests
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Maintain Customer Service Telephone and Email Logs
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Provide Verbal and/or Written Response to Homeowners
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Communication Liaison between Homeowners and Board
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Provide Vendor Referrals to Homeowners Upon Request
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32 Years Of Management Service in the South Metro Area
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In addition to asking the Board to provide us with Annual Evaluations, we feel it is important to create an environment of open, real-time communication that fosters partnerships for the betterment of the Association
Reliable Management Expertise
Connie, Kimberly and Desiree make up our three member Management Team with over 70 years of combined experience.
Our skillset specializes in dealing with homeowners and a variety of professionals, such as:
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Developers
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Contractors
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Vendors
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Attorneys
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Accountants and CPA's
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Insurance Agents
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Government Agencies
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Judges and Court Administrators
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Realtors and Title Company personnel
